Small business owners are always looking for ways for to better publicize and  stand out from their competitors. One of the best ways to get good old fashion publicity is great customer service. The importance of customer service can be over looked, especially in service businesses. Whether the customer was recommended to you, or searched you on google from the second they contact you they should be treated with respect and patience. Some business owners do not understand how important it is to treat every customer like gold. Lets face it we all have bad days and lose our patience, but […]